Why Property Management Must Go Digital: The Future of Condominium Operations

In today’s fast-moving real estate landscape, the role of a property management company has shifted far beyond collecting fees and coordinating maintenance. Condominium boards and unit owners are demanding faster response times, greater transparency, and modernized communication. In this new era, the reliance on paper-based systems and manual tracking is no longer just outdated—it’s a liability.

At Peripheral Management, we believe the future is digital. Integrating the right digital platforms can significantly improve operations, reduce costs, and elevate the resident experience across any condominium community.

Why Paper Systems No Longer Work

Paper trails are prone to loss, miscommunication, delays, and inefficiencies. They also lack the audit-ready transparency that today’s condo boards need to make informed decisions. Whether it’s printing meeting notices, manually logging service requests, or chasing down cheques, the time and energy lost on these tasks adds up quickly—often at the expense of more strategic building initiatives.

The Digital Tools Revolutionizing Property Management

Here are a few of the platforms we use—and recommend—for transforming outdated workflows into streamlined digital ecosystems:

1. Condo Control

An all-in-one platform that centralizes announcements, amenity bookings, service requests, incident reports, and document sharing. Condo Control creates a secure digital hub that is board- and resident-friendly, making it easy to stay informed and connected.

2. Yardi

For larger portfolios, Yardi brings powerful property accounting and operations tools together. It helps automate financials, track vendor payments, and run real-time reports—ideal for managers and accountants seeking accuracy and insight.

3. ShiftSuite

Designed specifically for the condominium industry, ShiftSuite integrates accounting, property management, compliance, and even CRM capabilities. For boards, this means greater visibility into financial statements, budgets, arrears, and reserve fund tracking—all in one place.

4. SparcPay / Plooto

Secure and modern payment solutions like Spark Pay and Plooto allow for seamless pre-authorized debit (PAD) setups, owner payments, and vendor payouts. These tools reduce paper cheques, eliminate late payments, and improve cash flow monitoring.

5. DocuSign

A game-changer for remote approvals, status certificates, and board resolutions. No more printing and scanning—DocuSign keeps official documentation traceable, efficient, and legally sound.

6. BuildingLink or Concierge Plus

For buildings with concierge services, these tools offer real-time package logging, visitor entry tracking, and integrated community communication. They also enhance security protocols and reduce front desk clutter.

Benefits of Going Digital for Condo Boards

• Full Financial Transparency
  Boards have instant access to budgets, bank reconciliations, and expense approvals with digital audit trails.

• Faster Communication
  Digital apps allow property managers to send urgent notices or community updates instantly, with confirmation of receipt.

• Operational Efficiency
  From digital work order logging to automated fee collections, building operations run smoother, with fewer delays and manual errors.

• Better Data Security
  Cloud-based platforms offer encrypted storage, controlled access, and compliance with Canadian privacy standards.

• Eco-Friendly and Cost-Efficient
  Reducing reliance on paper lowers printing costs, mail-outs, and office supply usage—contributing to both sustainability and savings.

Moving away from paper isn’t just about modernization—it’s about future-proofing. At Peripheral Management, we pride ourselves on offering tech-forward solutions that empower boards with better information, smoother workflows, and full transparency. Whether you’re managing a ten-unit building or a tower with hundreds of residents, digital integration is no longer a luxury—it’s a necessity.